STEAM REFUNDS SOFTWARE

You can request refunds on in-game purchases or subscriptions. Any purchased game can only have two hours of playtime on it. However, the money will be returned to the original buyer.Ī detailed list of all possible Steam refunds, including hardware, bundles, subscriptions, and credits can be found on the platform’s official help page. You need to submit the refund request within 14 days of purchase. After redemption, you have the option to return the game. Gifts: If a gift hasn’t been redeemed, it can be refunded within 14 days.In my case, the time between Steam receiving my request and issuing my refund was 59 minutes.

In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn’t been played, modified, or transferred. Steam will issue you a reference code, and email you with the results of your refund request. Among other things, we have retained an economist who will testify that Steam’s platform most favored nation provision, found in all its contracts with game developers, is anti-competitive and caused the price of Steam games to be as much as 20 higher than they would have been if Valve had conducted itself lawfully.However, the additional content may not be played, modified, or transferred during this time. DLC: Add-on content purchased through Steam can also be returned up to 14 days after the purchase date, provided the game hasn’t been played for more than two hours.After that, the rule for already purchased games applies. Pre-orders: If you’ve pre-ordered a game and already paid for it, you can get a refund until the game’s release date.

We believe that by sharing this data, we'll be able to spot problems earlier, identify areas for improvement, and to ultimately create better customer support experiences. Our on-going goal with Steam is to improve the experience of our users in all areas, including customer support. Im reviewing the agreement now on this Mason LLP site. Steam Support Stats Updated: Aug 12:00am.

STEAM REFUNDS SOFTWARE

Games and software applications: Games and software applications can be returned within 14 days from the date of purchase, provided they haven’t been played for more than two hours. Searched for 'steam games antitrust lawsuit' and verified with other news websites its a real case with a May 2022 decision that opens litigation against Valve (Wolfire Games LLC v.